Refund Policy
At Vibe Loop, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below.
Returns & Refund Eligibility
We accept returns and refunds under the following conditions:
✔️ Items must be unused, in original packaging, and in the same condition as received.
✔️ Requests for returns/refunds must be made within [15] days of delivery.
✔️ Certain items, such as digital products, gift cards, and final sale items, are non-refundable.
How to Request a Refund
- Contact Us – Email our support team at [your email] with your order number and reason for the refund.
- Approval & Instructions – If your refund is approved, we will provide return instructions.
- Return the Item – Ship the item back to our return address (shipping costs are non-refundable unless the item is defective or incorrect).
- Receive Your Refund – Once we receive and inspect your return, we will process your refund within [XX] business days to your original payment method.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within [XX] days with photos, and we will send a replacement or full refund at no extra cost.
Late or Missing Refunds
If you haven’t received your refund yet:
✔️ Check your bank account or payment method.
✔️ Contact your bank or credit card provider, as processing times may vary.
✔️ If you still have not received it, email us at @outlook.com for assistance.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at @outlook.com.
Non-Refundable Items
🚫 Digital products & downloads
🚫 Gift cards
🚫 Clearance or final sale items
Contact Us
For any questions regarding refunds, email us at @outlook.com.
💡 Vibe Loop is committed to providing high-quality products and excellent customer service! 🚀
